Returns & Exchanges
At Vittoria Coffee, we take pride in the quality of our blends and equipment. If you are not completely satisfied with your purchase, we offer a straightforward return process for damaged goods or incorrect orders within 14 days of receipt.
Contact Support
Email our customer service team with your order number and a brief explanation of the issue to initiate a return request.
Verification and Approval
Our team will review your request and, if applicable, ask for photos of the product or packaging to verify defects or shipping errors.
Secure Packaging
Once approved, carefully pack the items in their original packaging to ensure they are protected during the return transit.
Refund Processing
After we receive and inspect your returned items, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing